Shipping and Return Policy

We ship with Canada Post for all orders within Canada.  In some cases, DHL may be used as well.

Please note, your Curation will be dropped off at your doorstep without signature confirmation. The subscription owners' responsibility is to ensure their Curation can be dropped off and left unattended without signing for it upon delivery.

Have issues received packages without signature required? Please email us at info@curated.life.

Returns

Returns will be accepted seven days from the day you received your package.

To start the return/exchange process for online orders, please contact us by email at info@curated.life to make a Return request. Item(s) must be returned to us within 30 days from the original billing date to be accepted.

Shipping fees are not refundable on Returns or Exchanges.

The balance will be refunded to shop credit upon the return of your items to Curated Life. We also recommend that returns be shipped with a service proving a tracking number, as we are not responsible for delayed or lost packages.